A: Custom framing is creating the perfect framing solution for anything you want framed, that will not only protect and enhance your piece, but match your décor, colour scheme, taste, and budget. (For more details see our custom framing products and services page.)

A: Unlike most other frame shops none of our services are outsourced.  All of our production is done on site by our own in-house expert framers, which eliminates unnecessary shipping and handling of your project (and any damage that it might cause) and minimises your turnaround time.

A: All of our products and services are of the highest quality available in Australia. We are proud to say that our work is of a museum quality conservation standard, and completely acid free. (For more details see our gallery and conservation framing products and services page.)

A: Conservation framing (also known as preservation framing, archival framing, and museum framing) is using the highest museum standard framing materials and techniques that will ensure the best preservation of your artwork, photos, certificates, or other framed objects. (For more details see our gallery and conservation framing services page.)

A: Our standard turn-around time for custom framing is two weeks.

A: Yes we can, as we offer express framing services on certain items.

A : Our prices are extremely competitive at the quality end of the market, (see our testimonials).

A: Indigo Framing already offers very competitive pricing at the quality end of the market, (see our testimonials). However, from time to time we offer promotional discounts and specials exclusively through our Newsletter & Specials mailing list, (subscribe here). Additionally, if you are a professional photographer, gallery, corporate client, or other with bulk order requirements, we are happy to discuss further discounts as well. For all inquiries on discounts, or otherwise, please contact us.

A: The cost of framing something can vary considerably depending on the size, design and materials; however, our expert designers, utilising a diverse range of materials, will ensure your satisfaction within any budget. (To receive an accurate quote please visit one of our custom picture framing locations, or contact us.).

A: A shadow box frame for a football jumper starts around $250. It can increase from there depending on what else you would like to incorporate, (e.g., team colours, photos, a plaque, etc.). (To receive an accurate quote please visit one of our custom picture framing locations, or contact us.)

A: Block mounting is the process of adhering a photograph, poster or any other printed paper onto a rigid backing board, which in most cases would be a "block" of MDF wood board. Photo mounting or laminating mounting are more general terms that would encompass adhering to other backing boards in addition to MDF, (e.g., foam core, gatorboard, etc.). (For more details see our block mounting / photo mounting / laminating mounting products and services page.)

A: 3D Block Mounting is where a 20-50mm spacer box is added to the back of your mounting board to allow your picture to stand out from the wall, giving it more depth, and the appearance of "floating" off the wall. (For more details see our block mounting / photo mounting / laminating mounting products and services page.)

A: Absolutely. Unlike most other framing shops, all of our block mounting and photo mounting is done by our expert technicians on site, which eliminates unnecessary shipping and handling of your project (and any damage that it might cause), and minimises your turnaround time. (For more details see our block mounting / photo mounting / laminating mounting products and services page.)

A: Our standard turn-around time for block mounting / photo mounting is 5-10 days, however expedited services are available upon request. (To receive an accurate time frame for your project, and/or request expedited service, please visit one of our block mounting / photo mounting / laminating mounting locations, or contact us.)

A: Laminating is the process of bonding a clear plastic coating to paper or other visual material to make it stronger, more durable, and resistant to humidity, stains and fading. Lamination is inexpensive and lasts forever. (For more details see our laminating products and services page.)

A: As we do our lamination on site our turnaround time is quick and efficient. So, depending on the size and complexity of your job, we can often turn it around while you wait, or the same day. (To receive an accurate time frame for your project please visit one of our laminating service locations, or contact us.)

A: Digital printing is a method of printing where the data and images are printed directly from a computer onto paper, canvas, fabric, or other suitable material. (For more details see our digital printing products and services page.)

A: As we do our digital printing on site our turnaround time is quick and efficient. However, turn around depends on the size and complexity of your job. If we’re just printing your image then we often can do it the same day, but if you require additional framing, mounting, laminating, or stretching services it may take a few more days. Visit one of our digital printing locations or contact one of our expert technicians for a more accurate time frame. (For more details see our digital printing products and services page.)

A: You can email your images to us, or copy them onto disk or USB stick and bring them in or post them to one of our locations. (If you have difficulty emailing your image(s) you can use YouSendIt.com, a free and easy to use system to send images up to 1GB. Please include your email address and order number on the YouSendIt.com page, and reference the filename of your image when you order.)

A: We accept almost any file type (e.g., .jpg, .pdf, .bmp, .png, .tiff, eps., etc.), but JPEGs are preferable. Please use the best quality setting on your digital camera or scanner, and ensure the image is between 150 dpi to 300 dpi at the full size you wish to have it printed. If you have technical or quality questions about your files please feel visit one of our digital printing locations, or contact us to consult with one of our expert digital print technicians.

A: A canvas print ( or photo canvas) is the result of an image being printed onto canvas and then stretched and/or onto a gallery-wrapped frame for display. Canvas printing (a.k.a., photo canvas printing or photos on canvas printing) is the process of creating a canvas print from a photo or other digital image. (For more details see our canvas printing and stretching products and services page.)

A:  Canvas stretching is where a digitally printed canvas or art canvas is stretched across a wood frame (stretcher bars) and secured by staples into the side edges. Canvas stretching is done in preparation for custom framing, and generally not a finished look for hanging in itself. (For more details see our canvas printing and stretching products and services page.)

A: Gallery wrap is where a digitally printed canvas (or photo canvas) is stretched around a wood frame (stretcher bars) and secured by staples into the back of the frame. Gallery wrapping hides the staples on the back of the frame thereby leaving the sides of the stretched canvas visible and presentable for display. When gallery wrapping you will want to choose what your sides will look like, with the most popular options being full bleed wrap, mirror wrap, stretched pixel wrap, colour wrap, and multiple panel wrap. (For more details on the various forms of gallery wrapping see our canvas printing and stretching products and services page.)

A: Yes, we have a wide range of prints, posters and original artworks in all of our shops, which are available framed and unframed. Visit one of our locations to speak with one of our print, poster, and framing experts.